Refund & Return Policy

All our crystals are natural and one-of-a-kind pieces.

Returns

Due to the unique nature of our products, we do not accept returns or exchanges for reasons such as personal preference or change of mind.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos or videos of the package and product.

We will review the case and offer a suitable solution.

Important Note

Natural characteristics such as inclusions, color variations, or small imperfections are part of the crystal’s beauty and are not considered defects.